Questions & Answers

We focus on long-term partnership rather than one-time projects. No large upfront fees—just a predictable monthly investment that includes design, development, hosting, security, maintenance, and ongoing support. We stay with you as your dedicated web partner, handling everything so you can focus on running your business. Think of us as your outsourced web department.

We start with a brief discovery call to understand your business goals. Most projects launch within 2-4 weeks, but we're typically booked 3-6 weeks in advance. We only accept a limited number of new partnerships each month to ensure quality. Book your call soon to secure your spot.

We handle everything—design, development, maintenance, security updates, hosting, and content changes. Just send us an email when you need something changed, and we typically handle it within 24-72 business hours. Complex requests may require additional time, and we'll communicate timelines upfront.

Our sites are professionally hand-coded from scratch, giving us complete control over every aspect of performance, security, and functionality. Custom development means we can create exactly what you need without the limitations of templates or page builders. Plus, you get dedicated support from real people who know your site inside and out.

We stay with you. Your monthly plan includes hosting, security monitoring, updates, and ongoing support. Think of us as your outsourced web department.

Absolutely! Check out our portfolio section to see a selection of live websites we have built for businesses across Alberta. Each one is uniquely crafted to meet our clients specific needs.

We build every site with SEO fundamentals in mind - clean code structure, proper headings, mobile responsiveness, and basic meta tags. This gives your site a solid foundation. For advanced SEO strategies and ongoing optimization, we recommend trusted specialists.

Our initial call is a diagnostic session to understand your situation and determine if we're a good fit. We ask questions about your business goals, current challenges, and what you need from a web partner. Sometimes the answer is no—and we'll tell you that honestly. We only work with clients where we can deliver real value.

We don't wait for problems to happen. We monitor, maintain, and optimize proactively. Security updates, performance optimization, and more—it all happens without you having to ask. We catch and address issues before they impact your business, so you can focus on what you do best.

When you need something, we typically respond within 24-72 business hours. Real human response within 1-3 business days for most requests. For priority issues like critical bugs or site issues, we prioritize urgent matters and work to resolve them as quickly as possible. Standard requests like content updates and optimizations have a 24-72 hour turnaround.