Serving Calgary, Airdrie & Areas
Google
5
31+
Privacy Policy

Your Privacy Matters to Us

We are committed to protecting your privacy and ensuring the security of your personal information.

Last Updated: January 29, 2026

At SP Web Dev & Designs, protecting your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

Age Requirement

You must be at least 18 years of age to use our services, including receiving SMS text messages. By using our services, you confirm that you are 18 years of age or older.

Consent

By using our services, you consent to the collection and use of information in accordance with this policy. If you do not agree with any terms in this policy, please do not use our services.

Information We Collect

We collect information that you provide directly to us through:

Discovery Call Form

  • Full Name
  • Email Address
  • Phone Number
  • Business Name
  • Current Website URL (optional)
  • Biggest Website Challenge
  • Business Goals and Additional Notes
  • How did you hear about us? (optional)

Additional Information

  • Website history and interactions
  • Communication preferences
  • Service feedback
  • Discovery call history and interactions

How We Use Your Information

We use the collected information to:

  • Schedule and conduct your discovery call
  • Process your service requests
  • Communicate about your discovery call details and timeline
  • Send discovery call updates and status notifications
  • Improve our services and customer experience
  • Respond to your inquiries and support requests

Text Messaging

When you provide your phone number and consent to receive text messages, we may send you SMS messages for the following purposes:

  • Appointment confirmations and reminders
  • Service updates and notifications
  • Responses to your inquiries
  • Marketing communications (with your express consent)

Message Frequency

Message frequency varies depending on your interactions (e.g., new inquiries, appointment scheduling, service updates, and review requests where applicable).

Opt-Out & Help

You may opt out of receiving text messages at any time by replying STOP to any message. Reply HELP for help. After opting out, you will receive a confirmation message and will no longer receive SMS communications from us unless you opt back in.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier plan. Please contact your carrier for details about your specific plan.

Information We Share

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy.

Your information may be shared with:

  • Service providers who assist in our operations
  • Professional contractors working on your project
  • Legal authorities when required by law

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete it.

Use of Google Analytics

We use Google Analytics to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

Information Collected by Google Analytics

Google Analytics collects information such as your IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. This information helps us understand how our website is used and to improve our Service.

Opt-Out

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. Here is the Google Analytics Opt-Out Browser Add-on

Google's Privacy Policy

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Third Party Services

We may use third-party services to assist with our operations. These services are subject to their own privacy policies and we are not responsible for their actions. We encourage you to review their privacy policies

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to your information
  • Ask questions about our privacy practices
  • Withdraw your consent at any time

Changes to this Privacy Policy

We may update this policy to reflect changes in our practices or for other operational reasons. We will notify you of any significant changes by email or through our website.

Contact Us

For privacy-related questions or messaging support, contact:

SP Web Dev & Designs

Email: spwebdevdesigns@gmail.com

SMS Help: Reply HELP to any message

SMS Opt-Out: Reply STOP to any message